The Use of the Usability Scale System as an Evaluation of the Kampung Heritage Kajoetangan Guide Ebook Application

نویسندگان

چکیده

The development of information technology these days allows tourists to get about tourist destinations very easily. One the ways is from a guidebook. purpose this study evaluate Kampung Heritage Kajoetangan's e-book application using System Usability Scale method. data was collected questionnaire. respondents are 40 people. results show that considered Kajoetangan travel guide already good and acceptable. However, looking at NPS, tend behave as promoters. Therefore, it necessary provide education introduction users (e.g. tour guides public). Thus, problem lack experience in trying can be solved. In addition, developers, case, researchers, must also improve application, particularly regarding complexity so public guides, target users, easily use it.

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ژورنال

عنوان ژورنال: European Journal of Business and Management Research

سال: 2021

ISSN: ['2507-1076']

DOI: https://doi.org/10.24018/ejbmr.2021.6.6.1113